SUNSHINE VINTAGE MOVIES

FREQUENTLY ASKED QUESTIONS & POLICIES


Q: Why does Sunshine Vintage Movies provide such rare movies?


A: At Sunshine Vintage Movies (SVM) we sell a small selection of handpicked, very rare, out of print (OOP) movies that are virtually impossible to find. We enjoy sharing movie memories that are special to us. The 1973 movie Sunshine and 1977 sequel Sunshine specifically have an exceptional place in our hearts. We service many online venues but this small website is of particularly interest to us for that reason.
We only offer about twelve to twenty five movie selections at a time but inventory does change from time to time so please check back often.


Q: Will the DVD's play in my area?


A: DVD’s offered will be shipped region specific to your area. Meaning, the DVD’s you receive will play on your DVD or Blu-Ray player regardless of your location, guaranteed.


Q: Is ordering from this website safe?


A: Yes, PayPal does process all credit card, debit card and eCheck transactions, so whether you sign into your PayPal Account to make your purchase or pay as a guest PayPal keeps all your information safe. Using the PayPal Shopping Cart and Checkout is safer than making a direct payment online using a credit card, debit card or eCheck transaction because when you send a payment using PayPal, the recipient (in this case Sunshine Vintage Movies) will not receive any sensitive financial information like your credit card or bank account number. This way, you don't have to worry about paying people you don't know because you are also protected as a buyer by PayPal. In addition, all data is encrypted for extra protection against fraud and identity theft. You DO NOT need a PayPal Account to Checkout with the PayPal Shopping Cart.
*** Any information obtained by Sunshine Vintage Movies (such as your name, email address and shipping address) is intended for the use Sunshine Vintage Movies only, for the purposes of processing and shipping an order only. We do not retain email addresses or mailing addresses for future advertising or for any other purpose other than the use at the time of a purchase. Any information obtained will be permanently deleted after the completion of a successful transaction.


Q: How much for Shipping & Handling?


A: U.S.A. Shipping & Handling Costs: ... 1 Movie $5.00, 2 Movies $6.25, 3 Movies $7.50, 4 Movies $8.75, 5 Movies $10.00. Any orders above 5 movie selections please contact us for detailed shipping cost.

International Shipping & Handling Costs: ... 1 Movie $10.50, 2 Movies $13.25, 3 Movies $16.50, 4 Movies $20.00, 5 Movies $24.00. Any orders above 5 movie selections please contact us for detailed shipping cost.

Canadian Shipping & Handling Costs: ... 1 Movie $7.50, 2 Movies $9.00, 3 Movies $10.50, 4 Movies $12.00, 5 Movies $13.50. Any orders above 5 movie selections please contact us for detailed shipping cost.

***The Sunshine 2 DVD Set Counts As 1 Movie Concerning Shipping Cost.


Q: Will I receive a tracking number?


A: Yes, you will be notified with USPS Tracking information when your shipping label has been printed.After an order has shipped please refer to the tracking information for progress. Tracking information will be provided at the time your shipping label is printed. Please allow adequate time for the Tracking Number to get into the USPS System and accurately update. 1-3 days, possibly longer on weekends and holidays. To check the status of your order, after you have received your tracking number and allowed adequate time for it to enter into the USPS Tracking System, please click check my tracking number status and enter your tracking number. Tracking only applies to U.S.A. buyers -- with the exception of International buyers having requested and paid the additional cost for International Tracking.


Q: Will I receive a confirmation email and receipt after my purchase?


A: Yes, If you provide a valid email address at the time of purchase/payment you will receive a confirmation email. In addition, you will receive your receipt from PayPal on behalf of Sunshine Vintage Movies. You do not have an account with PayPal, they process all credit card payments and an email address is required at the time of purchase.
Please Note: If you are not receiving incoming emails you may need to adjust your inbox and/or spam settings.


Q: Do I need to have a PayPal Account to order?


A: No, you DO NOT need to have a PayPal Account to order, simply check out and pay as a guest by using the 'Checkout, Pay without a PayPal account' Link. PayPal processes all credit card, debit card and eCheck transactions, so whether you sign into your PayPal Account to make your purchase or pay as a guest you will receive your receipt from PayPal via email.


Q: Can I order more than 1 movie with the PayPal Shopping Cart?


A: Yes, after adding your first movie selection to the PayPal Shopping Cart by clicking the 'Add To Cart' Button you will be taken to Your Shopping Cart. From there you can checkout by signing into your PayPal Account, or, you can checkout as a Guest by using the 'Checkout, Pay without a PayPal account' Link. If you would like to add additional movies simply click the 'Continue shopping' Link in the upper, right-hand corner of Your Shopping Cart and add s many movies as you'd like. Any orders above 5 movie selections please contact us for detailed shipping cost.


Q: How long does it take for an order to be shipped?


A: Our goal is to get items shipped out to customers within 1 to 7 business days, after confirmed payment. We service multiple online venues, we get orders out as quickly as we can and all orders are shipped out in the order they came in. During busier times, holidays and unexpected delay's processing orders can take longer than the norm.
We communicate as effectively as possible and try to be very transparent every step of the way concerning ordering as well as the processing and shipping of orders. By making a purchase you acknowledge and agree to Sunshine Vintage Movies terms, conditions and policies as set forth herein.
You and your business matter to us and we sincerely appreciate and enjoy providing this opportunity for you!


Q: Will my order arrive before Christmas Day?


Answers:
U.S.A Christmas Credit/Debit Card Purchases: We make every effort to get orders delivered by Christmas Eve and orders placed on or before 12/19/2019 should arrive in time.
U.S.A. Christmas Mail Orders: Orders must be received by 12/15/2019 to allow time for checks and money orders to clear, processing and shipping time.
International Purchases: Orders placed on or before 12/03/2019 should arrive by Christmas Eve.

***Please note: We cannot make any guarantees of an exact delivery date due to the high volume of orders during the Holidays and possible prolonged shipping time by the USPS.


Q: How do I order?


A: You can make a credit card payment/purchase by clicking the 'Add To Cart' button for each movie you would like to purchase, located on the 'Gallery Page' or 'Specific Movie Details Page' (for example, the movie The Promise), then simply checkout.
***If you are experiencing difficulty making a payment using the PayPal Shopping Cart we will gladly submit an invoice to you via email for your movie selections of choice, which will make placing an order easier for some buyers using older browsers. PayPal process all credit/debit card transactions but you are not required to have a PayPal Account to make a payment. If you need us to email you an invoice please use the contact us Form.
Please Note: If you are using Internet Explorer as your browser you may need to temporarily allow 'pop-ups' for the PayPal Shopping Cart to function properly.


Q: Can I place an order by mail?


A: Yes, USA buyer's may submit a Money Order, Personal Check, or Cash as payment with your purchase. Simply fill in the Order Form online then print, or print out the form and then fill it in by hand. Then mail it with your check or money order to the address listed at the bottom of the order form and this page.
If you are having difficulties downloading the order form simply write a letter with your movie selections, make your check or money order to Alle H. and be sure to include the correct amount for the order, including S/H cost.
Shipping and Handling Costs are as follows ... 1 Movie $5.00, 2 Movies $6.25, 3 Movies $7.50, 4 Movies $8.75, 5 Movies $10.00, and so on, adding $1.25 per movie after the first movie.
The Sunshine 2 DVD Set Counts As 1 Movie Concerning Shipping Cost.
Be sure to also include your name, address and email address please (email address is optional). There will be a 5-10 business day hold for checks or money orders.
***If you would like for us to ship right away you may send cash. Cash is always welcome at your own discretion and will expedite the shipping process. We do get cash orders and have never had any problems to date.


Q: Do you accept International orders?


A: Yes, from countries such as Canada, Australia, the UK, and most European countries.
International buyer's can make a credit card payment/purchase by clicking the 'Add To Cart' button for each movie you would like to purchase, located on the 'Gallery Page' or 'Specific Movie Details Page' (for example, the movie The Promise), then simply checkout.
Please allow up to 30-45 days for International deliveries due to new USPS International Shipping Policies.


Q: Can I place an order over the phone?


A: We do not take telephone orders. If you are experiencing difficulty making a payment using the PayPal Shopping Cart we will gladly submit an invoice to you via email for your movie selections of choice, which will make placing an order easier for some buyers using older browsers. PayPal process all credit/debit card transactions but you are not required to have a PayPal Account to make a payment.
Please see the content of this page for answers to most questions that you may have.
If you would like to request an invoice via email or if you have any questions that you cannot find an answer for on the website please use the Contact Us Form and we will get back to you as soon as possible, usually within 1-24 hours. Please allow up to 24-48 hours minimum, especially on weekends and holidays.


Q: What is the quality of the Movies you offer on DVD?


A: We search hard to find the best video & audio presentation possible for the movies offered. All movies listed on the current selections gallery are in English (Audio), most do not have subtitles unless specifically stated on that movie description page. We can absolutely assure you that the movies offered on this website are the best quality you can find for any of the current selections.
The DVD’s are shipped in a clear plastic DVD case, as well as a bubble wrap envelope, for protection.
Video & Audio ratings are provided at the bottom of each movie description page and are an average based on customer feedback for that specific movie. At Sunshine Vintage Movies we provide an opportunity for fans of these virtually impossible to find movie's a chance to re-experience a movie or movie's that have had special meaning. Also, to perhaps share the experience with someone special in your life as well.
It is a goal to provide an affordable, joyful and memorable experience for all. We suggest that you always view the older movies with a positive attitude. Taking into consideration that at the time these movies were made none of what we know today existed. There was no such thing as digital or high definition, etc. Keeping that in mind, and taking into account the age of the movies, they are indeed very enjoyable to experience again, or for the first time.
Most of the DVD's we are able to provide do not come with cover art, unless specifically stated on that movie description page. Illustrations or photos shown are for identification purposes only in most cases, unless specifically stated on that movie description page. All items are provided to us by reputable sources with good ratings. Although some of the movies offered on the Sunshine Vintage Movies website may have not been released in the U.S.A. they have been overseas and some are now considered as a public domain status.


Q: What is your policy on returns and refunds?


A: It is our goal to provide an enjoyable experience for all. If an item purchased from Sunshine Vintage Movies should arrive damaged in route or is in any way defective upon arrival please return it for a replacement. In addition, we will refund your return postage cost if the DVD or DVD's are indeed found to be defective or damaged. Please be sure to include a receipt if the cost of postage is not shown on the return envelope/package but DO NOT ship using Priority Mail. We will only reimburse for standard First Class or Media Mail shipping.
We do not provide a refund option after the shipping label for an order has been printed, which indicates the order has been processed and is in route. Today there are too many programs that will allow people to copy the content from the most state of the art, highly protected DVD movies. It is precisely this reason that we can only offer a replacement in the event of a defect or damage.


Q: What if my order gets lost in the mail?


A: It is very rare that an order gets delivered to the wrong address. Sunshine Vintage Movies takes no direct responsibility for orders after being shipped. If the order tracking information shows that an order has been delivered but you did not receive it then please contact your local postal service, as we have no control over an item after it has been shipped. After you have checked with your local postal service, checked with neighbors that may have received the item by mistake and waited a reasonable amount of time (that time based on your conversation with your local postal service) then please contact us...We will do everything we can to help make your experience a good one. It is our goal to provide an enjoyable experience for all.


Q: What is your privacy policies concerning my information?


A: Any information obtained by Sunshine Vintage Movies is intended for the use Sunshine Vintage Movies only, for the purposes of processing and shipping an order only. We do not retain email addresses or mailing addresses for future advertising or for any other purpose other than the use at the time of a purchase. Any information obtained will be permanently deleted after the completion of a successful transaction.
Credit Card & Debit Card information: PayPal does process all credit card, debit card and eCheck transactions. So whether you sign into your PayPal Account to make your purchase or pay as a guest PayPal Shopping Cart and Checkout keeps all your information safe. You DO NOT need a PayPal Account to Checkout with the PayPal Shopping Cart. PayPal DOES NOT provide the recipient of your payment (in this case us, Sunshine Vintage Movies) with any of your sensitive financial information like your credit card, debit card or bank account number.
Third Party Applications: Sunshine Vintage Movies will never sell, rent or transfer any information provided by our clients to a third party.
Testimonials: Any information shared with Sunshine Vintage Movies via our Testimonials Page will be displayed as received or as specifically requested by the person sharing their experience, provided the content is appropriate for all potential viewers.